Terms and Conditions

Welcome to Cost2Cost Supplement. These Terms and Conditions govern your use of the website www.cost2costsupplement.com and your purchases from our online platform.

By accessing our website or purchasing our products, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Health and Medical Disclaimer

The products and information provided on this website are for general informational purposes only.

Not Medical Advice: None of the content, product descriptions, or advice provided by our staff or website is intended to diagnose, treat, cure, or prevent any disease or medical condition.

Consult a Professional: Always consult with a qualified healthcare provider or sports nutritionist before starting any new diet, exercise program, or dietary supplement, especially if you have existing health conditions, are pregnant, or are taking medication.

Results Vary: Individual results from using sports nutrition products will vary based on diet, training regimen, genetics, and overall health.

2. Authenticity and Product Guarantees

We operate under a strict anti-counterfeit policy i.e., FSSAI, FDA & manufactured under GMP verified facilities to protect your health.

All products sold by Cost2Cost Supplement are sourced directly from authorized brand importers and manufacturers.

Our importers and manufacturers guarantee the authenticity of every tub and bottle.

Customers are encouraged to verify the official importer scratch-codes/batch number present on their products.

Product representations on the website (including images and nutritional panels) are updated regularly. However, manufacturers occasionally change their packaging or formulas. The physical label on the product you receive dictates the exact nutritional facts and usage instructions.

3. User Eligibility and Accounts

You must be at least 21 years old to create an account or make a purchase on this website.

You and Cost2Cost Supplement are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

We reserve the right to terminate accounts, refuse service, or cancel orders if we suspect fraudulent activity or a violation of these terms.

Every user have right to ask for deletion of his/her account.

4. Pricing, Payments, and Billing

Currency: All prices listed on the website are in Indian Rupees (INR) and are excluded of applicable taxes (GST) unless stated otherwise.

Price Changes: Prices and availability of products are subject to change without notice. We make every effort to ensure accurate pricing, but typographical errors may occur. In the event a product is listed at an incorrect price, we reserve the right to cancel any orders placed for that product.

Payment Processing: We use secure, authorized third-party payment gateways. We do not store your raw credit card or banking information on our servers.

5. Shipping and Delivery

We ship to valid addresses across India. Delivery timelines provided at checkout are estimates. External factors (such as weather conditions or courier delays) may impact delivery times.

Risk of loss and title for items purchased pass to you upon our delivery of the items to the shipping carrier.

Inspect your package upon delivery. If the external shipping box is severely damaged or tampered with, refuse the delivery and contact our support team immediately.

6. Returns, Refunds, and Cancellations

Because dietary supplements are consumable goods, we operate under strict hygiene and safety protocols.

Sealed Products Only: We only accept returns or exchanges for products that are completely unopened, with all original manufacturer seals (both internal and external) fully intact.

Timeframe: You must initiate a return request within “Support:- 91-9178789063” 72 hours of receiving your order.

Opened Products: We do not accept returns or issue refunds for opened or partially used products under any circumstances, including dissatisfaction with taste, mixability, or perceived lack of results.

Order Cancellations: You may cancel an order before it has been dispatched from our warehouse. Once the order is in transit, it cannot be canceled.

7. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, original photography taken at our operating offices in India and Global official distributor website, is the property of Cost2Cost Supplement and is protected by Indian copyright laws. You may not copy, reproduce, or distribute our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by Indian law, Cost2Cost Supplement, its owners, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or the products purchased. This includes, but is not limited to, damages for personal injury or health complications resulting from the misuse of supplements.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

10. Contact Information

If you have questions about these Terms, need help with an order, or want to verify a product in person, please contact us:

Cost2Cost Supplement

Email: [email protected]

Operating Hours: 9:00 AM to 7:00 PM (IST) Monday to Saturday